Prelude Systems Privacy Policy

Last updated: October 2025

1. Overview

Prelude Systems ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or communicate with us. We design systems where you own your data, and we apply the same principle to how we handle yours.

2. Information We Collect

We only collect information that you voluntarily provide when interacting with our website or contacting us directly. This may include:

  • Your name, email address, and project details when you reach out via email or contact form.
  • Basic technical information (such as browser type or device) collected through standard website analytics tools.

We do not use invasive tracking, sell your information, or collect personal data without consent.

3. How We Use Your Information

We use collected information solely to:

  • Respond to inquiries and provide requested services.
  • Communicate project details and updates with clients.
  • Improve our website and service offerings.

Your information will never be shared or sold to third parties for marketing or unrelated purposes.

4. Data Ownership and Retention

All project-related data, files, and systems created for our clients remain the sole property of the client. Prelude Systems does not reuse, resell, or access client data beyond the scope of agreed-upon work. We retain basic contact records (e.g., name, email, and invoices) only for business and accounting purposes.

5. Data Security

We implement industry-standard security measures to protect your information. This includes:

  • Secure servers and encrypted communication channels.
  • Limited access to stored data on a need-to-know basis.
  • Regular updates to software and hosting environments.

While no system is 100% immune to risk, we continuously work to safeguard the data entrusted to us.

6. External Links

Our website may include links to third-party services (e.g., analytics, hosting, or payment providers). We are not responsible for the content or privacy practices of external sites. We encourage you to review their privacy policies when interacting with them.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Ask for corrections or deletion of your data.
  • Withdraw consent for us to contact you.

To make a request, email privacy@preludesystems.ca

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a new "Last Updated" date.

9. Contact Us

For questions or concerns about this Privacy Policy, contact:

Prelude Systems

Email: privacy@preludesystems.ca

Website: www.preludesystems.ca

Phone: +1 (548) 316-4384

Hamilton, Ontario, Canada